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👋 I'm Diana,
I create unique and simple
digital experiences

my work

My Professional Experience

Learning Experience Design Leader | Nextiva | March 2022 - Present
  • Explore, research and implement learning strategies to increase learner engagement through gamification and creating a community learning experience.
  • Conceptualize and create unique learning experiences for multiple audiences including team members and partners at various stages of their journey with Nextiva.
  • Closely collaborate with stakeholders across the organization to create elegant and simple learning solutions that help us accomplish our goals.
  • Design graphics, logos, presentations and training materials that further enhance the user experience on the LMS and on platform notifications.
  • Curate content for LMS based on user engagement data and feedback from users.
  • Plan and execute communication calendar to support in creating a learning culture.
  • Responsible for the auditing LMS usage, monitoring compliance, monitoring data integrity, editing data and records to ensure accuracy, and preparing and creating reports.
  • Acts as a software vendor liaison. Tests 3rd party software and content for integration into the LMS and serves as liaison to outside vendor as LMS subject matter expert when needed
LMS Administrator | Nextiva | July 2021 - March 2022
  • Utilizing the Nextiva brand guidelines I implemented a polished and simple to navigate design to Nextiva University, the partner and employee training LMS.
  • During this redesign, the entire user journey was looked at closely; I identified the areas to be improved to ensure that we are delivering an amazing experience to our team members and customers. The notification design and copy was optimized and redesigned, along with brainstorming creative solutions to increase engagement within the platform.
  • Perform day-to-day functions within Nextiva University such as maintaining user database, assigning required learning modules, and uploading online modules, and maintaining system functions.
  • Assist in troubleshooting LMS issues and provide end-user support on technical aspects of the LMS.
Lead Visual Designer | TTI Success Insights | Aug 2018 – July 2021
  • Design, create, manage and maintain numerous websites, landing pages and marketing emails templates.
  • Manage project activities and continuously track progress to ensure timely delivery.
  • Explore, research and implement production tools, design trends and Internet technologies that will contribute to the betterment of the company.
Visual Designer & Front-End Developer | Interactive Sites | Sep 2016 - Aug 2018
  • Conceive and execute highly effective visual designs for websites and web-based applications with the firm’s aesthetic goals in mind.
  • Provide project estimates and timelines.
  • Collaborate with engineers to implement designs solutions.
  • Collaborate with clients to analyze and develop successful design and build strategies.
Web Designer | GoDaddy | Aug 2014 - Sep 2016
  • Build and update websites using proprietary software and WordPress CMS.
  • Design, code and support for responsive/adaptive design working with HTML5/CSS.
  • Complete website retouching, enhancements and updates.
  • Assisted with testing and providing feedback for process and themes during WordPress pilot prior to launch of product and continue to provide advanced support for WordPress sites.
Web Designer | Zenergy Works | Jul 2013 - May 2014
  • Held in person design meetings with clients that were interested in a new website or a redesign of their existing website.
  • Presented wireframe and design ideas on the spot to clients during design meetings. Created custom web design mock ups for clients based on needs and marketing goals.
  • Collaborated with creative director with projects on a day to day basis.
    Performed website updates to current client websites built on WordPress or HTML.

“Diana is hands down the most talented and easy to work with web designers I’ve worked with in my career. She is thoughtful, professional, and helpful in every step. As the current web designer at TTI, she is responsible for all web design strategy in our homegrown learning management system and our marketing web presences. She is simply brilliant.”

Candice Frazer

Senior Vice President of Operations, TTI Success Insights

Ready to Start a Project?

I'm Available for Hire or Freelance.
Email me to schedule a design consultation in which we will break down your website goals and scope.
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